5. Get the LTB’s decision

If the (LTB) runs out of time to finish your hearing, they will schedule another date and you will have to come back at another time. It's common for tenant applications at the LTB to be brought back for a second day, which might be weeks or months later.

When the hearing is over, the usually tells you that they're going to send you their decision in writing later. This is called reserving the decision. You usually get the decision about 60 days after your hearing but sometimes it might take even longer.

The LTB's decision is not official until it's in writing. The written decision is called an .

Understanding the decision

To find out if you won, read the end of the order where it says “it is ordered that”. If you win, the order will list any money the landlord owes you and any actions the landlord must take. If you lose, the order will say your is dismissed.

If the LTB's decision awards you money, the decision will include the landlord's deadline to pay you. If the landlord doesn't pay you by this date, there are steps you can take in Small Claims Court to get your landlord to pay what they owe you.

If you're still living in the unit, the order might say that you don't have to pay part of your future rent payments. The order will say how much rent you can deduct each month, and for how long. It's a good idea to get legal advice before you start deducting amounts from your rent.

If your landlord disagrees with the LTB's decision, they have up to 30 days to a review with the LTB or an appeal at court. If your landlord does this, get legal advice about your options.

If you disagree with the LTB’s decision

If you disagree with the LTB's decision, you can file a Request to Review an Order. You have up to 30 days from the date the order was written to file a review with the LTB or an appeal at court. Try to get legal advice before you ask for a review.

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