Contact the Landlord and Tenant Board

The Landlord and Tenant Board (LTB) has a phone line where you can get general information about the Residential Tenancies Act and about the LTB process.

You can speak to someone Monday to Friday from 8:30 a.m. to 5:00 p.m. Outside of those hours, there is an automated phone menu that can give you basic information on some topics.

Toll free: 1-888-332-3234

Toronto area: 416-645-8080

TTY: Call the Bell Relay Service at 1-800-855-0511

Before you call, it's a good idea to check the frequently asked questions (FAQs) page on the Landlord and Tenant Board (LTB) website. You might find the answer to your question there.