Contact the Landlord and Tenant Board
Question & Answer
Where can I get help with my landlord if I can’t afford a lawyer?The (LTB) has a phone line where you can get general information about the Residential Tenancies Act and about the LTB process.
You can speak to someone Monday to Friday from 8:30 am to 5:00 pm. Outside of those hours, there is an automated phone menu that can give you basic information on some topics.
Toll free: 1-888-332-3234
TTY: Call the Bell Relay Service at 1-800-855-0511
Before you call, it's a good idea to check the Renting in Ontario page on the LTB website. You might find the answer to your question there.
