Learn how landlords can avoid discrimination
Question & Answer
What can I do if a landlord discriminates against me?The law says that landlords must try to avoid , even if it is unintentional.
For example, here are some reasons a landlord might give for treating you differently, and possible steps they could take instead:
| Problem | Solution |
| You use a wheelchair and the unit or building isn't accessible | The landlord could install a ramp or make changes to the unit |
| You have a animal but the landlord won’t rent to people with animals | The landlord could allow animals for people who need a service animal because of a |
| You have children and other tenants have complained about noise | The landlord could put in better soundproofing, and also tell complaining tenants that they cannot expect children to always be quiet |
| You have no credit history because you are young or because you are a newcomer to Canada | The landlord could look at other information to help decide if you would be a reliable tenant |
But landlords don't have to do things that they can prove will cause them . The only things that can be considered undue hardship to a landlord are:
- costs that the landlord's business cannot afford, even with government grants or other financial assistance, or
- health and safety problems so serious that they outweigh the benefit of having more accessible housing
