4. Take legal action

If your landlord won't accommodate your disability, you might have to take legal action.

Some cases of discrimination can be decided by the Landlord and Tenant Board (LTB). In other situations, you might have to take your case to the Human Rights Tribunal of Ontario.

And in some situations, you can choose between the LTB or the Human Rights Tribunal. But you can only apply to one of them.

What are my options if my landlord discriminates against me?

CLEO

Use this tool to compare your legal options.

Landlord and Tenant Board

If the solution you want is something that the Landlord and Tenant Board (LTB) can order, you can file an application with the LTB. For example, the accommodation you want might be for the landlord to repair something that's already there, like a ramp or an automatic door.

Or the discrimination might be related to a case your landlord is bringing to the LTB. For example, your landlord might be trying to evict you for a reason related to your disability. You might want to talk about the discrimination at the hearing of the landlord's case.

The LTB must consider the Human Rights Code when making decisions about eviction, repairs, or anything else.

Human Rights Tribunal

In most situations where you are experiencing discrimination, you can file an application with the Human Rights Tribunal of Ontario. This includes when a landlord is not accommodating your disability.

If a landlord won't rent to you or you can't rent a place because the landlord won't accommodate your disability, the Human Rights Tribunal of Ontario is usually the right place to have your case considered.

In other cases, you can choose between the Human Rights Tribunal or the Landlord and Tenant Board. The Human Rights Legal Support Centre or a community legal clinic can help you choose the best option.