I’m a permanent resident. Do I need a PR card?

4. Get legal help if you disagree with a decision

Immigration, Refugees and Citizenship Canada (IRCC) can refuse your application for a new or a Permanent Resident Travel Document. They'll do this if they believe you're no longer eligible to be a .

For example, this can happen if IRCC thinks you don't meet the . The rules about the residency obligation mean that you can lose your permanent resident status if you spend too much time outside Canada.

Getting legal help

It's important to get legal help if IRCC refuses your application for a new permanent resident card or Permanent Resident Travel Document.

If IRCC refuses your application for a new permanent resident card, you need to get legal help. Your options depend on the reason why IRCC refused. For example, if it's because you've been given a , you might need to find out what you can do to challenge the order.

If IRCC refuses your application for a Permanent Resident Travel Document, you have 60 days to start an appeal to the Immigration Appeal Division of the Immigration and Refugee Board. It's best to get legal help with the appeal.

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