1. Bring your documents to the hearing

Beware of scams

People have been getting phone calls with a pre-recorded message telling them their Ontario Works account has been deleted.

This is a scam to trick you into sharing your personal information. If you get a call like that, hang up the phone. You can report these calls to the Canadian Anti-Fraud Centre at 1-888-495-8501.

Bring all of the paperwork that relates to the decision you're appealing.

This includes:

  • your Appeal Form
  • your Notice of Hearing
  • any documents you filed with the (SBT)
  • any documents you have that the OW office filed with the SBT

Filing documents means giving them to the SBT, following the rules about how to do this.

Bringing documents you didn’t already file

Bring 3 copies of any documents you didn't with the SBT but now want them to look at when deciding about your appeal.

There are detailed rules about filing documents before the hearing. And you'll have to explain why you did not follow these rules.

The SBT can decide that they'll still look at your documents. But they don't have to do this.

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