3. Get help if you have a problem with Ontario Works

Beware of scams

People have been getting phone calls with a pre-recorded message telling them their Ontario Works account has been deleted.

This is a scam to trick you into sharing your personal information. If you get a call like that, hang up the phone. You can report these calls to the Canadian Anti-Fraud Centre at 1-888-495-8501.

If Ontario Works (OW) thinks that you owe them money, they'll say that you have an . And they'll take steps to collect the money you owe.

You may be able to appeal a decision about an overpayment to the .

But it's important to get legal advice to help you decide what to do.

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