3. Get help if you have a problem with OW
Now, if you have a MyBenefits account, you must declare that you've not left Ontario for more than 7 days. You must do this each month through your MyBenefits account.
If you do not have a MyBenefits account, you do not have to do this.
Question & Answer
Can I leave Ontario and still get OW?Get help from a community legal clinic if Ontario Works (OW):
- asks for documents you can’t get
- refuses to approve you being away from Ontario for more than 7 days
- says that you have an overpayment because you were away more than 7 days
- cuts off your
If OW cuts off your assistance
If OW cuts off your assistance because you've been away more than 7 days without their approval, you can apply for assistance when you return.
Appealing a decision
If OW says you have an or cuts off your financial assistance, you may be able to appeal their decision.
Ask OW for the decision in writing right away.
To appeal, the first thing you have to do is write to the OW office that made the decision and ask for an .
After you have asked for an internal review, you can appeal to the .
The Tribunal isn't part of OW. It has the power to make a different decision.
Finding help
You can contact a community legal clinic if you disagree with what OW decides. They may be able to help you appeal the decision.
