3. Learn about appealing a decision

If you can't get the help that you need from the Ontario Disability Support Program (ODSP), you may be able to appeal the decision.

To appeal means that you ask the Social Benefits Tribunal (SBT) to decide that the decision is wrong.

But before you can appeal a decision about ODSP income support to the SBT, you must ask for an internal review of the decision.

And not all decisions can be appealed to the SBT.

Decisions you can appeal

You can appeal most decisions about costs related to your health.

For example, you can appeal what ODSP decides about:

• a special diet allowance
• the costs of having a guide dog
• hearing aids and mobility devices
• costs for an assistive device that are not covered by the government's Assistive Devices Program
• certain health care supplies
• travel costs that you have for medical reasons

Even if the law says that a decision can't be appealed, you can still ask for an internal review.

If you're not sure if you can appeal the decision, you can still start an appeal.

Talk to a community legal clinic if you want to appeal a decision but aren't sure if you can.

Appeal a decision about ODSP

CLEO

This flowchart explains the process of appealing a decision about ODSP.