What happens at my application meeting with OW?

4. Complete your application

The law says that Ontario Works (OW) must take your application. And they must do this even if they say that you will not qualify for assistance.

If an OW worker does not want to complete your application, ask to speak to a supervisor. Tell the supervisor that you want to complete your application.

If there's still a problem, contact your community legal clinic right away.

When to expect a decision

OW is supposed to decide about your application within 4 business days from when you first contact them. But for this to happen, you have to:

  • complete your application
  • give OW all the information they need to decide

Getting the OW decision

If OW says they do not want to give you , it's still important to complete your application.

That way, you can get OW's decision. And, if OW refuses to give you assistance, you have a decision that you may be able to appeal.

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