Guided Pathway for making a human rights complaint

CLEO’s Guided Pathway for making a human rights complaint is for people who have experienced discrimination or harassment in Ontario and want to make a complaint to the Human Rights Tribunal of Ontario. This pathway can help you fill out an Application (Form 1). When you finish the pathway, you can download a Next Steps Guide that explains how to finalize your application and submit it to the Tribunal.

The pathways ask you questions about your situation, give you information to help answer them, and creates documents based on your answers.

The pathways are free to use. When you’re finished, you can save or print your forms. You will also get instructions about how to give them to the Tribunal.

You can make a human rights application if:

• you experienced discrimination in at least one of the five social areas in the Human Rights Code, like employment or housing
• you were discriminated against because of at least one of the grounds of discrimination protected by the Code, like race, sex, or disability
• the discrimination happened to you in Ontario
• the discrimination happened to you within the last year, even if it started earlier

There are some exceptions to when and where the discrimination happened. The pathway will ask you some questions to make sure you can use it to make a human rights application.

You can use this pathway if:

What you need to get started:

you believe you experienced discrimination or harassment in Ontario the discrimination happened in one or more of the five social areas in the Human Rights Code you were treated differently or unfairly because of at least one of the personal characteristics, or grounds of discrimination, protected by the Code the discrimination is ongoing, or it has been less than a year since it stopped you want to fill out an Application (Form 1) to make a complaint to the Human Rights Tribunal of Ontario

contact information for you, your representative if you have one, and the respondent (or respondents) who you believe are responsible for the discrimination against you the social area (or areas) where discrimination happened to you the ground (or grounds) you were discriminated against all the details about the discrimination that happened to you, including how you know it was because of a personal characteristic or ground information about any other legal proceedings, if you made a complaint to about the same discrimination to another body (like your union or a court) the remedies you’re asking for

Using the pathway

It can take between 1 to 4 hours to complete the pathway, depending on your situation.

You can sign up to create an account or use the pathway as a guest. If you choose not to create an account, the system will time out after 1 hour of inactivity. You must create an account if you want to save your work on the system, or use the other pathways.

Any personal information that you enter into the pathways is confidential. CLEO will not give your personal information to anyone unless you ask us to do this. Read more in our Terms of Use and Privacy Policy

Need help?

If you need help using the Guided Pathways or have questions, visit our FAQs page.