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Services in Ontario

Police complaints

Find help in your community

ABLE2 – Reach Legal Referral Services

If you live in the Ottawa or Champlain region and have a disability, ABLE2’s Reach Legal Referral Services may be able to help. They can refer you to a lawyer or paralegal for up to 3 hours of free legal advice in any area of law. But they cannot help with urgent legal issues.

If ABLE2 cannot help, they may refer you to community resources.

Book a meeting online, or call 613-761-9522 extension 452 or 453. You can also email reachlegalreferral@able2.org.

Website

able2.org/programs/reach-legal-services

Contact Information

Phone: 613-761-9522 extension 452 or 453

Black Legal Action Centre (BLAC)

Black Legal Action Centre (BLAC) is a community legal clinic that offers free legal services to Black Ontarians with low incomes. The clinic helps with police complaints and legal problems caused by anti-Black racism in the following areas of law:

  • education
  • employment
  • housing
  • human rights
  • income assistance

For help, fill out BLAC’s intake form and email it to intake@blac.clcj.ca.

Toll Free for people in custody: 1-877-279-0680  or  1-844-302-2694 

Website

blacklegalactioncentre.ca

Contact Information

Phone: 416-597-5831 Toll-free: 1-877-736-9406 Toll-free TTY: 1-800-855-0511

Law Enforcement Complaint Agency (LECA)

The Office is an independent agency that deals with complaints about police behaviour in Ontario.

Website

leca.ca/

Contact Information

Phone: 416-246-7071 Toll-free: 1-877-411-4773 TTY: 1-877-414-4773

Law Society Referral Service

The Law Society of Ontario has an online Law Society Referral Service that gives you the name of a lawyer or licensed paralegal who will give free legal advice for up to 30 minutes in any area of law.

If you cannot wait for a lawyer or paralegal to call you back, or if you do not have a call-back number, email lsrs@lso.ca. If you’re in crisis or in custody, call 1-855-947-5255 or 416-947-5255, Monday to Friday, between 9 a.m. and 5 p.m.

Ontario Provincial Police (OPP)

The OPP is the police force in places that don’t have a local police service. If you live in one of those areas and need a police record check done, contact the OPP. For example, you might need a record check if you’re applying for a job, have signed up for volunteer work, or are adopting a child.

You can get the request form you need from:

Call 211 if you’re not sure what police force to contact for a police record check.

Website

opp.ca/index.php

Contact Information

Phone: 1-888-310-1122 Toll-free: 1-888-310-1133

JusticeNet

JusticeNet is a not-for-profit organization that can help people find legal services when their income is too high for legal aid and too low to afford legal fees. Their website has a list of lawyers, paralegals, and mediators who charge reduced fees based on your income and family size. You must register and pay a small fee to use their services.

Website

justicenet.ca

The Human Rights Legal Support Centre (HRLSC)

The centre gives free legal information and advice to people who have experienced discrimination. If you’re Indigenous, press 4 to reach the Indigenous Service intake staff. The centre can:

  • help you fill out an application to the Human Rights Tribunal of Ontario
  • give legal advice about how to deal with discrimination
  • provide legal representation at mediations and hearings, in some situations

There is also an online tool that can help you figure out if your situation might be discrimination.

Website

hrlsc.on.ca/en/home

Contact Information

Phone: 416-597-4900 Toll-free: 1-866-625-5179 TTY: 416-597-4903 Toll-free TTY: 1-866 612-8627