Services in Ontario - Claiming your rights as a worker

Ontario Ministry of Labour’s – Employment Standards Information Centre

Website

https://www.labour.gov.on.ca/english/feedback/

Contact Information

Phone 416-326-7160 Toll-free 1-800-531-5551 TTY 1-866-567-8893

The information centre is a telephone line that gives general information about the Employment Standard Act. They don’t give legal advice.

Pro Bono Ontario – Free legal advice hotline

Website

https://www.probonoontario.org/hotline/

Contact Information

Phone 1-855-255-7256

The hotline can give you 30 minutes of free legal help and advice over the telephone on civil law matters, which include:

  • employment
  • housing
  • consumer issues
  • Powers of Attorney
  • corporate law for charities, non-profits, and small businesses

It doesn’t help with family law or criminal law problems.

The hotline generally accepts calls Monday to Friday between 9:30 a.m. and 12 noon, and from 1:00 p.m. to 4:00 p.m.

Workers’ Action Centre

Website

http://workersactioncentre.org/

Contact Information

Phone 416-531-0778

The centre gives workers free information and advice. Call them to get:

  • information about your rights at work
  • help figuring out how to deal with an employment problem

Ontario Legal Information Centre

Website

https://www.centreinfojuridique.ca/en/

Contact Information

Phone 613-842-7462 Toll-free 1-844-343-7462

The Ontario Legal Information Centre offers a free 30-minute meeting with a lawyer to anyone in Ontario by telephone or in person at their Ottawa office in any area of law in English or French. You may have to leave a message, and a lawyer will call you back.

Francophone legal advice lines

LAO has 4 free regional advice lines that can give legal information and advice in French over the telephone to people living in:

  • Eastern Ontario
  • Northern Ontario, and parts of central Ontario including:
    • Barrie
    • Parry Sound
    • Muskoka and Kawartha Lakes regions
  • Greater Toronto Area
  • Southwestern Ontario

The advice lines do not help with family law or criminal law matters.

The Human Rights Legal Support Centre (HRLSC)

Website

http://www.hrlsc.on.ca/en/home

Contact Information

Phone 416-597-4900 Toll-free 1-866-625-5179 TTY 416-597-4903 Toll-free TTY 1-866 612-8627

The centre gives free legal information and advice to people who have experienced discrimination. They can:

  • help you fill out an application to the Human Rights Tribunal of Ontario
  • give legal advice about how to deal with discrimination
  • provide legal representation at mediations and hearings, in some situations

They have an online tool that can help you figure out if your situation might be discrimination.

Law Society Referral Service

The Law Society of Ontario has on online Law Society Referral Service that gives you the name of a lawyer or licensed paralegal who will give free legal advice for up to 30 minutes in any area of law.

If you can’t wait for a legal representative to call you back, or if you don’t have a call-back number, email lsrs@lso.ca. Or, if you’re in crisis or in custody, call 1-855-947-5255 or 416-947-5255, Monday to Friday, between 9 a.m. and 5 p.m.

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