Services in Ontario - Hours of work and breaks

Ontario Ministry of Labour’s – Employment Standards Information Centre

Website

ontario.ca/page/ministry-labour-immigration-training-skills-development

Contact Information

Phone: 416-326-7160 Toll-free: 1-800-531-5551 TTY: 1-866-567-8893

The information centre is a telephone line that gives general information about the Employment Standard Act. They don’t give legal advice.

Workers’ Action Centre

Website

workersactioncentre.org

Contact Information

Phone: 416-531-0778

The Workers’ Action Centre gives workers free information and advice. Call them to get:

  • information about your rights at work
  • help figuring out how to deal with an employment problem

The Human Rights Legal Support Centre (HRLSC)

Website

hrlsc.on.ca/en/home

Contact Information

Phone: 416-597-4900 Toll-free: 1-866-625-5179 TTY: 416-597-4903 Toll-free TTY: 1-866 612-8627

The centre gives free legal information and advice to people who have experienced discrimination. If you’re Indigenous, press 4 to reach the Indigenous Service intake staff. The centre can:

  • help you fill out an application to the Human Rights Tribunal of Ontario
  • give legal advice about how to deal with discrimination
  • provide legal representation at mediations and hearings, in some situations

There is also an online tool that can help you figure out if your situation might be discrimination.

Francophone legal advice lines

LAO has 4 free regional advice lines that can give legal information and advice in French over the telephone to people living in:

  • Eastern Ontario
  • Northern Ontario, and parts of central Ontario including:

    • Barrie
    • Parry Sound
    • Muskoka and Kawartha Lakes regions
  • Greater Toronto Area
  • Southwestern Ontario

The advice lines do not help with family law or criminal law matters.

Pro Bono Ontario – Free legal advice hotline

Website

probonoontario.org/hotline

Contact Information

Phone: 1-855-255-7256

The hotline can give you 30 minutes of free legal help and advice over the telephone on civil law matters, which include:

  • employment
  • housing
  • consumer issues
  • Powers of Attorney
  • corporate law for charities, non-profits, and small businesses

It doesn’t help with family law or criminal law problems.

The hotline generally accepts calls Monday to Friday between 9:00 a.m. to 5:00 p.m.

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