Services in Ontario - Getting help

LAO has 4 free regional advice lines that can give legal information and advice in French over the telephone to people living in:

• Eastern Ontario
• Northern Ontario, and parts of central Ontario including:

  • Barrie
  • Parry Sound
  • Muskoka and Kawartha Lakes regions
• Greater Toronto Area
• Southwestern Ontario

The advice lines do not help with family law or criminal law matters.

The Ontario Legal Information Centre offers a free 30-minute meeting with a lawyer to anyone in Ontario, online or by phone in English or French. They provide legal information on any legal topic, and referrals to services.  Book a meeting online or call 1-844-343-7462 if you need help.

The Law Society of Ontario has on online Law Society Referral Service that gives you the name of a lawyer or licensed paralegal who will give free legal advice for up to 30 minutes in any area of law.

If you can’t wait for a legal representative to call you back, or if you don’t have a call-back number, email lsrs@lso.ca. Or, if you’re in crisis or in custody, call 1-855-947-5255 or 416-947-5255, Monday to Friday, between 9 a.m. and 5 p.m.

The directory lists all lawyers and paralegals licensed to give legal services in Ontario. You can search by name, address or postal code, language, and area of law. You can also search for services offered in French and for unbundled services.

AJEFO is a group of legal professionals who promote access to justice in French. AJEFO’s services to the public include:

• the Ontario Legal Information Centre, which offers a free 30-minute meeting with a lawyer by telephone or in person at their Ottawa office in any area of law in English and French
• CliquezJustice.ca, which has legal information on many legal topics
• a member directory, where you can search for a legal professional by location and area of law

The association has an online tool to help you find a licensed paralegal. You can search by name, area of law, and location.

JusticeNet is a not-for-profit organization that can help people find legal services when their income is too high for legal aid and too low to afford legal fees. Their website has a list of lawyers, paralegals, and mediators who charge reduced fees based on your income and the size of your family. You must register and pay a small fee to use their services.