Services in Ontario - Repairs and maintenance
Ontario Community Mediation Coalition
The Ontario Community Mediation Coalition is a group of community mediation providers that oprovide free help to resolve conflict or disagreements. Community mediation is not a legal process. Issues that may be suitable for community mediation include disputes between neighbours, landlords and tenants, and in schools and workplaces. They have a list of member organizations to contact if you’re interested in finding mediation services.
Contact InformationPhone 416-979-1446 Toll-free 1-800-668-8258 TTY 416-598-8867 Toll-free TTY 1-866-641-8867
During the COVID-19 situation, many community legal clinics are no longer meeting with people in person, but will provide services over the phone. Call ahead for more information.
Legal Aid Ontario funds legal clinics across Ontario. There are two types of legal clinics: community legal clinics and specialty legal clinics.
Community legal clinics provide free legal services to people with low incomes who live in their area. Most help with:
- Ontario Works and the Ontario Disability Support Program
- tenants’ rights
- the Canada Pension Plan, Old Age Security, and the Guaranteed Income Supplement
- some employment issues
Some clinics can help with immigration and refugee problems.
Search for the clinic in your area using your postal code.
Some specialty legal clinics provide free legal services to specific groups of people with low incomes:
- Advocacy Centre for the Elderly
- Aboriginal Legal Services
- ARCH Disability Law Centre
- Black Legal Action Centre
- Centre Francophone du Grand Toronto
- Chinese and South Asian Legal Clinic
- Centre for Spanish Speaking Peoples
- HIV & AIDS Legal Clinic Ontario
- Justice for Children and Youth
- South Asian Legal Clinic of Ontario
Some specialty legal clinics provide free legal services in only certain areas of law:
Rental Housing Enforcement Unit
Contact InformationPhone 416-585-7214 Toll-free 1-888-772-9277
If you have a disagreement with your landlord, the RHEU is a government office that can contact your landlord to discuss the situation. They might be able to get your landlord to stop doing something illegal, or to let you back in if you’ve already been evicted illegally
Pro Bono Ontario – Free legal advice hotline
Contact InformationPhone 1-855-255-7256
The hotline can give you 30 minutes of free legal help and advice over the telephone on civil law matters, which include:
- consumer issues
- Powers of Attorney
- corporate law for charities, non-profits, and small businesses
It doesn’t help with family law or criminal law problems.
The hotline generally accepts calls Monday to Friday between 9:30 a.m. and 12 noon, and from 1:00 p.m. to 4:00 p.m.
Tribunals Ontario – Landlord and Tenant Board (LTB)
Contact InformationPhone 416-645-8080 Toll-free 1-888-332-3234 Toll-free TTY 1-800-855-0511 (Bell Relay Service)
The Landlord and Tenant Board is the tribunal that decides issues between landlords and tenants.
You can also call the Board for information. The Board can’t give legal advice.
Francophone legal advice lines
LAO has 4 free regional advice lines that can give legal information and advice in French over the telephone to people living in:
- Eastern Ontario
- Northern Ontario, and parts of central Ontario including:
- Parry Sound
- Muskoka and Kawartha Lakes regions
- Greater Toronto Area
- Southwestern Ontario
The advice lines do not help with family law or criminal law matters.
Ontario Legal Information Centre
Contact InformationPhone 613-842-7462 Toll-free 1-844-343-7462