The centre gives free legal information and advice to people who have experienced discrimination. If you’re Indigenous, press 4 to reach the Indigenous Service intake staff. The centre can:

• help you fill out an application to the Human Rights Tribunal of Ontario
• give legal advice about how to deal with discrimination
• provide legal representation at mediations and hearings, in some situations

There is also an online tool that can help you figure out if your situation might be discrimination.

LAO has 4 free regional advice lines that can give legal information and advice in French over the telephone to people living in:

• Eastern Ontario
• Northern Ontario, and parts of central Ontario including:

  • Barrie
  • Parry Sound
  • Muskoka and Kawartha Lakes regions
• Greater Toronto Area
• Southwestern Ontario

The advice lines do not help with family law or criminal law matters.

The Law Society of Ontario has on online Law Society Referral Service that gives you the name of a lawyer or licensed paralegal who will give free legal advice for up to 30 minutes in any area of law.

If you can’t wait for a legal representative to call you back, or if you don’t have a call-back number, email lsrs@lso.ca. Or, if you’re in crisis or in custody, call 1-855-947-5255 or 416-947-5255, Monday to Friday, between 9 a.m. and 5 p.m.