Services in Ontario - Temporary resident permits

Immigration Detention Representation Program

The Immigration Detention Representation Program (IDRP) is a free service available from Legal Aid Ontario (LAO). It’s for anyone in immigration detention in Ontario who needs representation at a detention review hearing.

Legal Aid Ontario (LAO) – Immigration/refugee law services

Website

https://www.legalaid.on.ca/immigration-services/

Contact Information

Phone 416-979-1446 Toll-free 1-800-668-8258 TTY 711

LAO helps people with low incomes with some immigration and refugee problems. For example, you might be able to get help:

  • if you’re detained for immigration reasons
  • to complete a Basis of Claim form
  • with your refugee hearing,
  • to prepare an appeal or application for judicial review,
  • with cessation or vacation hearings,
  • to prepare for a Pre-Removal Risk Assessment (PRRA)

To get help from LAO, you can:

  • call their free telephone line that lets you talk to a lawyer for up to 20 minutes to get information and general advice
  • apply for a legal aid certificate if you have a low income and if your legal issue is one that LAO covers
  • contact one of the Refugee Law staff offices in Hamilton, Ottawa, and Toronto

Legal clinics

Website

https://www.legalaid.on.ca/services/legal-clinics/

Contact Information

Phone 416-979-1446 Toll-free 1-800-668-8258 TTY 416-598-8867 Toll-free TTY 1-866-641-8867

Legal Aid Ontario funds legal clinics across Ontario. There are two types of legal clinics: community legal clinics and specialty legal clinics.

Community legal clinics provide free legal services to people with low incomes who live in their area. Most help with:

  • Ontario Works and the Ontario Disability Support Program
  • tenants’ rights
  • the Canada Pension Plan, Old Age Security, and the Guaranteed Income Supplement
  • employment problems

Some clinics can help with immigration and refugee problems or debt and consumer problems.

Search for the clinic in your area using your postal code.

Some specialty legal clinics provide free legal services to specific groups of people with low incomes:

Some specialty legal clinics provide free legal services in only certain areas of law:

Francophone legal advice lines

LAO has 4 free regional advice lines that can give legal information and advice in French over the telephone to people living in:

  • Eastern Ontario
  • Northern Ontario, and parts of central Ontario including:
    • Barrie
    • Parry Sound
    • Muskoka and Kawartha Lakes regions
  • Greater Toronto Area
  • Southwestern Ontario

The advice lines do not help with family law or criminal law matters.

Law Society of Ontario – Lawyer and Paralegal Directory

The directory lists all lawyers and paralegals licensed to give legal services in Ontario. You can search by name, address or postal code, language, and area of law. You can also search for services offered in French and for unbundled services.

Ontario Legal Information Centre

Website

https://www.centreinfojuridique.ca/en/

Contact Information

Phone 613-842-7462 Toll-free 1-844-343-7462

The Ontario Legal Information Centre offers a free 30-minute meeting with a lawyer to anyone in Ontario by telephone or in person at their Ottawa office in English or French. They can provide legal information in any legal topic, and referrals to services.  You have to leave a message and a lawyer will call you back.

Ontario Paralegal Association

Website

https://www.opaonline.ca/

Contact Information

Phone 416-944-1020

The association has an online tool to help you find a licensed paralegal. You can search by name, area of law, and location.

JusticeNet

JusticeNet is a not-for-profit organization that can help people find legal services when their income is too high for legal aid and too low to afford legal fees. Their website has a list of lawyers, paralegals, and mediators who charge reduced fees based on your income and the size of your family. You must register and pay a small fee to use their services.

Agincourt Community Services Association (ACSA)

Website

https://acsanewcomerscentre.typeform.com/to/wveknVtV

Contact Information

Phone 416-292-6912 ext 335

The ACSA Legal Assistance Centre has a virtual legal clinic that is open on Saturdays from 11 am to 1 pm for people living in Ontario. It is run by volunteer lawyers who can give a free 20-minute consultation on some immigration, family, and housing law issues.

There is no financial eligibility test to use the service. You can book an appointment online, or by phone or email.

College of Immigration and Citizenship Consultants (CICC)

The College of Immigration and Citizenship Consultants (CICC) keeps a registry of Immigration Consultants and International Student Immigration Advisors that they monitor. Use this registry to find out if a professional is registered with the CICC. You can also use it to check if an Immigration Consultant has any discipline issues.

They used to be known as Immigration Consultants of Canada Regulatory Council (ICCRC).

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