CLEO is committed to protecting personal information by following responsible information-handling practices in keeping with privacy laws. CLEO uses modern information and communication technologies to support our activities. Our privacy statement applies to the Steps to Justice website.
You can access the Steps to Justice website home page and browse our site without disclosing your personal data. As a general policy, no personal information is collected from our visitors. The only personal information we collect is the information that you volunteer, such as:
- when you give us feedback, ask a question, or complete a survey and give us your email address to allow us to send you requested information, such as an email bulletin
- when you sign up to receive social media updates
- when you use our Live Chat service
We use and disclose data, which does not identify individuals, for statistical purposes to develop and enhance CLEO activities and services. We may also collect personal information required to satisfy legal, government, and regulatory obligations.
Email mailing list subscriptions
When you subscribe to an email list from CLEO or Steps to Justice, you need to provide your name and an email address. This email address is used to deliver the mailing list messages to you, such as information about CLEO publications, activities or projects, and Steps to Justice information updates. Your email address will not be disclosed to any other mailing list subscriber, organization, website, or government agency. If you do not wish to hear about other CLEO programs, projects, or opportunities, you may unsubscribe at any time.
We do not share or sell the personal information we collect. We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law.
A cookie is a small text file containing a unique identification number that is transferred from any website you are on to the hard drive of your computer so that the website may identify separate visitors to the site and track users' activities on the website. A cookie will not give a website any personally identifiable information about you, such as your name and address.
- Preserve and expire visitor sessions on the site (keeping visitors signed in after authenticating or saving data; and ending the session after a period of inactivity)
- Store font size preferences on the site
- Enable web analytic tools
Visitors who wish to opt out of cookies should review the help documentation for their browser software to decline or selectively decline cookies. Visitors can also regularly delete their browser and cookie history. Note that declining cookies may adversely impact site performance for you.
The Steps to Justice website uses Google Analytics to track performance. Google Analytics uses persistent cookies to track visitor sessions, visitors across multiple sessions, and referral sources to the Steps to Justice website. We also track the performance of promotional links to our site.
In compliance with the Google Analytics Terms of Service, at no time is personally identifiable information passed to Google Analytics. Note that Google Analytics stores its data within the United States and is subject to US laws. Those wishing to opt out of Google Analytics data collection should use the Google Analytics Opt-out Browser Add-on.
The Steps to Justice website uses SLAASK, an online customer service application, to operate the Live Chat functions on the site. Information submitted through the live chat interface is stored by Slaask.com. For more information on how this information is stored and kept private see: https://get.slaask.com/privacy-policy
Third party ad networks
Google Advertising FAQ: http://www.google.com/policies/privacy
Opting out of Google Advertising: https://support.google.com/ads/answer/2662922?hl=en
Links on our website
Confidentiality and security
CLEO maintains physical, electronic, and administrative safeguards that are appropriate to the type of personal information we obtain from you. CLEO staff and volunteers who have access to personal data are required to respect the confidentiality of personal information and handle it responsibly.
If you have a complaint or concern about CLEO's information-handling practices, we encourage you to let us know. In most cases, CLEO staff will be able to address your concern. For any inquiries about CLEO's privacy practices, please contact:
Julie Mathews, Executive Director, CLEO (Community Legal Education Ontario / Éducation juridique communautaire Ontario)
180 Dundas St. West, Suite 506, Toronto, ON M5G 1Z8
or by email at firstname.lastname@example.org.