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I need to see a doctor about something other than COVID-19, but I don’t have status in Canada. What should I do?

Question
I need to see a doctor about something other than COVID-19, but I don’t have status in Canada. What should I do?

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I need to see a doctor about something other than COVID-19, but I don’t have status in Canada. What should I do?
Reviewed: 
May 7, 2020
Answer

If it’s a medical emergency, call 911 or go to your nearest hospital emergency department. All hospitals and healthcare providers in Ontario, including walk-in clinics, must provide medically-necessary services to everyone. People who don’t have health insurance must be given the same priority as those who have insurance. Your immigration status doesn’t matter.

The Ministry of Health also announced that if you don’t have health insurance, you shouldn’t be charged for the services you receive. This includes medical services in hospitals and community care. However, some healthcare providers outside of hospitals may decide to charge money for services. If you are asked to pay for medical services, contact your local community legal clinic.

If treatment for your health condition is not medically necessary right now but you still need to see a doctor, you can call your local Community Health Centre (CHCs). CHCs will serve people even if they don’t have status in Canada. Most CHCs serve specific areas in Ontario. Other CHCs serve particular populations, such as youth, French speakers, Aboriginal people, or racialized women. You can find a list of CHCs here.

People living with HIV can call 647-730-3222 to reach the Blue Door Clinic at Regent Park Community Health Centre.

Ontario also has medical clinics that serve people who don’t have health insurance. If treating your health concern is not medically necessary at this time, you can go to one of the following clinics, free of charge:

  • Muslim Welcome Centre Free Medical Clinics for the Uninsured has Scarborough and Mississauga locations, appointments only, no walk-ins.
    • 100 McLevin Ave, Unit 2A, Scarborough, Ontario
      Phone: 647-641-1027
    • 780 Burnhamthorpe Road West, Unit 4, Mississauga, Ontario
      Phone: 647-641-1027
    • Email: freeclinic@muslimwelfarecentre.com
  • West End Non-Insured Walk-in Clinic (Access Alliance)
    • 761 Jane Street, second floor
      Hours: Monday and Thursday, 4:00 PM – 7:30 PM
  • Sherbourne Health requires registration for new clients
    • 333 Sherbourne Street, Toronto, Ontario
      Phone: 416-324-4100
  • Canadian Centre for Refugee and Immigrant Healthcare currently appointments only, no walk-ins, provides some dental services.
    • 4158 Sheppard Ave East, Scarborough, Ontario
      Phone: 647-267-2176
  • FCJ Refugee Centre – call for an appointment 416-469-9754 ext. 230
    • 208 Oakwood Ave, Toronto, Ontario
    • Hours: Tuesdays 9:30 AM – 1:00 PM and Saturdays 10:00 AM – 1:00 PM

You can also go to a walk-in clinic but you will have to pay for your appointment and any treatment you receive if it’s not medically necessary. If the treatment is medically necessary, the clinic has the option of charging you. If you’re asked to pay for medical services, you should contact your local community legal clinic.

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