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fraud

Frauds and scams are crimes where people lie, cheat, use someone else's personal information, or break the law to get money or something for themselves.

Common examples are identity theft, credit card fraud, email and online fraud, and phone and door-to-door sales scams.

elder abuse

Elder abuse happens when someone limits or controls an older person's rights and freedoms. The person often becomes afraid and thinks that they can no longer make their own choices.

Abusers are often people who the person trusts. Abuse can be physical, sexual, emotional, or financial. It can also be abuse if a person is neglected. Neglect...

caregiver

A caregiver is someone who looks after people who need care, for example, an older adult, a child, or a person with a disability.

Caregivers can be family members, health-care practitioners, friends, paid helpers, or social workers. They work with people in their own homes, retirement homes, long-term care homes, and other health-care settings.

ageism

Ageism refers to negative attitudes and stereotypes of people who are older, and discrimination against people because of their age.

For example, it's ageism if:

  • an employer does not hire someone because the person is older and the employer thinks the person has less value than a younger worker
  • a health-care practitioner talks...

grievance

A grievance is an official complaint by a union against an employer. Grievances are decided by arbitrators, who are private judges hired by the union and the employer. Arbitrators hear your complaint and decide whether it happened. If you win, the arbitrator can order your employer to pay you money, change workplace rules, or stop doing something...

contact order

A contact order is a court order that allows a child to have contact with a person who is not a parent and who does not stand in the place of a parent, such as a step-parent. For example, contact can include visits or telephone or webcam calls with a grandparent or an aunt or uncle.

split parenting time

Split parenting time, which used to be called split custody, is where parents who have separated or divorced have:

  • more than one child together, and
  • each parent has one or more of their children living with them most of the time.

Split parenting time may affect how much child support is paid.

shared parenting time

Shared parenting time is when children live at least 40% of the time with each parent. It used to be called shared care or shared custody. Shared parenting time may affect how much child support is paid.

supervised parenting time

Supervised parenting time is a kind of parenting time when someone else watches a parent's visits with their child. This might be another relative like the child's grandparent or uncle, or it might be someone from an agency like the Children's Aid Society.

The purpose of supervised parenting time is usually to make sure the child is...