Services in Ontario - Domestic violence

Legal Aid Ontario (LAO) – Domestic violence services


Contact Information

Phone 416-979-1446 Toll-free 1-800-668-8258 TTY 711

LAO offers 2 hours of free advice with a lawyer to people who have experienced domestic violence and need immediate legal help. Ask your local shelter or community legal clinic if they offer this service or call LAO to find out more.

LAO might also pay for a lawyer to help you if you’ve been charged with assault while trying to defend yourself against your abusive partner.

Ontario Women’s Legal Centre


Contact Information

Toll-free 1-833-632-0838

The Center offers free legal information and legal summary advice about family law, immigration and refugee law, housing law, and criminal law in cases of sexual assault in French to Francophone women in Ontario who are experiencing family violence. There is no financial eligibility test.

You must first call or email the legal support worker who will ask you for some information to understand your legal issue. A lawyer will call you back, usually within 4-5 days. The lawyer will spend up to 4 hours to answer your questions, give you advice, and review documents and forms.

The Centre also offers what’s called limited scope retainer or unbundled services. This means you pay a lawyer to help you with part of your case.

Luke’s Place


Contact Information

Phone 905-728-0978 Toll-free TTY 1-866-516-3116

Luke’s Place works with abused women across Ontario by providing legal advice, support, and referrals. They offer a Virtual Legal Clinic that connects women with lawyers for free legal advice on family law issues. Call 905-728-0978 or 1-866-516-3116.

Barbra Schlifer Commemorative Clinic


Contact Information

Phone 416-323-9149

If you live in Toronto, this clinic offers family legal services and support to women who are in abusive relationships or have left one. Immigration law help is available to women outside Toronto.

Barbra Schlifer also offers free interpreter services 7 days a week, 24 hours a day. And they have a Family Court Support Worker Program (FCSWP). For other services and supports, visit their website.

Ontario Legal Information Centre


Contact Information

Phone 613-842-7462 Toll-free 1-844-343-7462

The Ontario Legal Information Centre offers a free 30-minute meeting with a lawyer to anyone in Ontario by telephone in English or French. They can provide legal information in any legal topic, and referrals to services.  You have to leave a message and a lawyer will call you back.

Law Society Referral Service

The Law Society of Ontario has on online Law Society Referral Service that gives you the name of a lawyer or licensed paralegal who will give free legal advice for up to 30 minutes in any area of law.

If you can’t wait for a legal representative to call you back, or if you don’t have a call-back number, email Or, if you’re in crisis or in custody, call 1-855-947-5255 or 416-947-5255, Monday to Friday, between 9 a.m. and 5 p.m.

Assaulted Women’s Helpline


Contact Information

Phone 416-863-0511 Toll-free 1-866-863-0511 TTY 416-364-8762 Toll-free TTY 1-866-863-7868

The helpline is a 24-hour telephone and TTY crisis line for women who have experienced abuse. It helps women in over 200 languages, and offers counselling, support, information, and referrals to legal and community services.

You can call them or text #SAFE (#7233) on a Bell, Rogers, Fido, or Telus mobile phone.



Contact Information

Toll-free 1-877-336-2433 Toll-free TTY 1-866-860-7082

This helpline is a 24-hour telephone service for Francophone women who have experienced abuse. It gives support, information, and referrals to legal and community services.

Family Law Information Centres (FLIC)

FLIC’s are available in every court in Ontario that deals with family law. All have free pamphlets. Many have staff who can:

  • tell you about community and legal services
  • explain the court process
  • tell you about ways to solve legal issues without going to court

Some FLICs have advice lawyers at certain times. These are lawyers paid by Legal Aid Ontario to answer questions, give general legal advice, and review legal documents on family law issues.

Distress and Crisis Ontario

Distress and Crisis Ontario has a list of distress centres across the province that help people who are lonely, depressed, or suicidal. The centres are usually available 24 hours a day, 7 days a week.

Many centres also have programs for survivors of suicide, support services for young people, telephone programs for seniors and vulnerable people, and mental health crisis lines.

ShelterSafe is an online resource to help women and their children looking for safety from violence and abuse. Use their clickable map to find the nearest shelter.


This website has a directory of gender-based violence services in Ontario. It includes services related to abuse and violence from a partner, ex partner, family member, acquaintance, or someone you don’t know.

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