Services in Ontario

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Pro Bono Ontario – Free legal advice hotline

The hotline can give you 30 minutes of free legal help and advice over the telephone on civil law matters, which include:

  • employment
  • housing
  • consumer issues
  • Powers of Attorney
  • corporate law for charities, non-profits, and small businesses

It doesn’t help with family law or criminal law problems.

The hotline generally accepts calls Monday to Friday between 9:00 a.m. to 5:00 p.m.

Website

probonoontario.org/hotline

Contact Information

Phone: 1-855-255-7256

Consumer Protection Ontario

Consumer Protection Ontario helps you make a complaint against a business through the Ministry of Government and Consumer Services.

The Ministry deals with complaints against a variety of businesses, including stores, fitness centres and gyms, home renovation companies, wireless and phone companies, payday loan companies, debt settlement companies, and collection agencies.

Website

ontario.ca/page/filing-consumer-complaint

Contact Information

Phone: 416-326-8800 Toll-free: 1-800-889-9768 TTY: 416-229-6086 Toll-free TTY: 1-877-666-6545

Ontario Motor Vehicle Industry Council

The Ontario Motor Vehicle Industry Council (OMVIC) is an agency that is responsible for registered motor vehicle dealers. For example, it:

  • registers motor vehicle dealers
  • inspects motor vehicle dealers  
  • deals with complaints about registered motor vehicle dealers 

Website

omvic.on.ca

Contact Information

Phone: 416-226-4500 Toll-free: 1-800-943-6002
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