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Services in Ontario

Canada Pension Plan (CPP)

Find help in your community

Clinique juridique francophone d’Ottawa

The Clinique Juridique Francophone d’Ottawa gives free legal advice in French to older adults living in Ottawa. They give legal advice in these areas: 

  • consent and capacity 
  • procedures when being discharged from hospital 
  • rights in long-term care homes 
  • Canada Pension Plan, Old Age Security, and the Guaranteed Income Supplement 

If you need help, you can book an appointment online or call 613-744-2892, extension 2. 

Website

cscvanier.com/en/our-services/clinique-juridique/

Contact Information

Phone: 613-744-2892 extension 2

Legal clinics

Legal Aid Ontario funds legal clinics across Ontario. There are two types of legal clinics: community legal clinics and specialty legal clinics.

Community legal clinics provide free legal services to people with low incomes who live in their area. Search for the clinic in your area using your postal code. Most help with:

  • income assistance
  • tenant rights
  • employment problems

Some clinics can help with immigration and refugee problems or debt and consumer problems.

Some specialty legal clinics provide free legal services to specific groups of people with low incomes:

Some specialty legal clinics provide free legal services in only certain areas of law:

Website

legalaid.on.ca/services/legal-clinics

Contact Information

Phone: 416-979-1446 Toll-free: 1-800-668-8258 TTY: 416-598-8867 Toll-free TTY: 1-866-641-8867

Social Security Tribunal of Canada

The tribunal makes decisions on appeals about Employment Insurance, Canada Pension Plan, and Old Age Security. The tribunal has a general division, which is the first level of appeal, and an appeal division, which is the second level of appeal. Their website has information about the appeal process and to get the forms you need to make an appeal.

Website

www1.canada.ca/en/sst

Contact Information

Toll-free: 1-877-227-8577 Toll-free TTY: 1-866-873-8381

Advocacy Centre for The Elderly (ACE)

Legal Aid Ontario funds the Advocacy Centre for the Elderly (ACE). It is a community legal clinic that gives services to seniors with low incomes in the areas of:

ACE does not help with wills or powers of attorney, or give legal advice on estate administration, real estate, criminal law, or family law matters.

Website

acelaw.ca

Contact Information

Phone: 416-598-2656 Toll-free: 1-855-598-2656

Service Canada

Service Canada is a central place to access a wide range of government services and benefits, including Employment Insurance, Old Age Security, Canada Pension Plan, Social Insurance Numbers, and passports. There are Service Canada offices across Ontario. 

Website

canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html

Contact Information

Toll-free: 1-800-206-7218 TTY: 1-800-529-3742

ABLE2 – Reach Legal Referral Services

If you live in the Ottawa or Champlain region and have a disability, ABLE2’s Reach Legal Referral Services may be able to help. They can refer you to a lawyer or paralegal for up to 3 hours of free legal advice in any area of law. But they cannot help with urgent legal issues.

If ABLE2 cannot help, they may refer you to community resources.

Book a meeting online, or call 613-761-9522 extension 452 or 453. You can also email reachlegalreferral@able2.org.

Website

able2.org/programs/reach-legal-services

Contact Information

Phone: 613-761-9522 extension 452 or 453