Can I cancel my energy contract?

You can always cancel your energy contract with an energy retailer. But you might have to pay a cancellation fee. You do not have to pay a cancellation fee if:

• the energy retailer used an unfair practice to get you to sign the contract
• you cancel within the cooling off period. This means you cancel within 10 days of signing a new contract, or within 14 days of renewing or extending a contract
• your contract was not confirmed by the energy retailer within 10 and 45 days after you got a copy of it
• you cancel less than 30 days after your second bill If you cancel more than 30 days after your second bill, you might have to pay a cancellation fee. If your contract has ended, the energy retailer cannot extend or renew the contract without your permission.