Debt and Consumer Rights
Tools & Resources
Before you sign any contract: 10 things you need to know
Search for a business licence, registration or appointment
Taking action with your consumer rights
Write a consumer complaint letter
Use this tool to write a letter to a business to complain about a product or service
Wireless Services Contracts Tip Sheet
Video: Making Sure the Service Providers in Canada Play by the Rules – About the CRTC Codes of Conduct
Video: how the CCTS Complaint Process works
Video: what does the CCTS do for you?
Postpaid versus Prepaid Services
Your rights when signing a wireless service contract
The Wireless Code, simplified
Guide to procedures in small claims court