How can I tell if my immigration or refugee legal representative is reliable?NewUpdated September 28

2. Talk to the person

Arrange a meeting, if possible, or phone appointment with the person. If they won't agree to a phone call, this could raise concerns. Ask if there will be a charge. Some legal representatives don't charge for the first meeting.

Others will charge you a fee to give you a legal opinion about your situation. This fee is usually only a part of what they will charge for your matter.

Ask questions about:

  • their experience with similar legal issues
  • how they would handle your case
  • how the law affects your situation
  • your options
  • how long they think your case will take
  • what you should do next
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