5. Prepare for your meeting

It's important to prepare before you speak to a representative about your refugee law matter. Think about what questions you need them to answer. Make sure you have any related documents or information with you.

It's important to be open and honest. The representative needs to know all the facts so they can give you the best advice and help.

Ask for an interpreter if you need one

Tell your representative if you need an interpreter to make sure that you understand each other well. You must understand exactly what is being said and asked. And you must be able to provide detailed descriptions and explanations.

If you're approved for a legal aid certificate, Legal Aid Ontario (LAO) will usually pay to hire an interpreter for up to a certain number of hours.

If you're paying your representative privately, you will also need to pay for the services of an interpreter yourself.

It's best to use a professional interpreter instead of a friend or family member. The Association of Translators and Interpreters of Ontario has a list of professional interpreters.

The Barbra Schlifer Commemorative Clinic also provides free interpretation services to women and gender diverse people who have experienced violence.

If you cannot understand the interpreter or if you think they are not interpreting correctly, tell your representative as soon as possible. Do not wait until after the meeting to raise these concerns.