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Motor Vehicle Dealers Compensation Fund

The Motor Vehicle Dealers Compensation Fund helps buyers who lose money because of a deal with a registered dealer. This can include a car that does not work, or a car that is reported as stolen and taken by police.

lien

A lien is when there is money owing on the vehicle. For example, if the original owner has not fully paid their car loan, there will be a lien on the vehicle. It is important to know if there is a lien so that you do not become responsible for paying off the original car loan.

cooling off period

A cooling off period is the amount of time you have to change your mind to cancel a contract without giving a reason and without penalty. Not all contracts have cooling-off periods, or the same cooling off period. 

cancellation rights

Cancellation rights mean that if a dealer does not tell you information they are required to by law, you can cancel your purchase agreement within 90 days from when you signed.

all-in price advertising

All-in price advertising means that dealers cannot add additional fees on top of an advertised price. Exceptions that dealers can charge are HST, licensing fees, or fees for options that you ask for.

bargaining unit

A bargaining unit is a group of employees that is represented by a union.

statutory declaration

A statutory declaration is a statement that someone puts in writing. The person making the statement must sign it to confirm that they're telling the truth.

They sign it in front of someone who has the legal authority to take oaths or affirmations. This includes lawyers and notaries.

Making a statutory declaration is the same as giving...

sole-support parent

Ontario Works (OW) and the Ontario Disability Support Program (ODSP) say you’re a sole-support parent if both of the following are true:

  • you do not have a spouse that OW or ODSP includes in your household
  • you do have a child or an adult child living with you and OW or ODSP includes them in your household

overpayment

Ontario Works (OW) or the Ontario Disability Support Program (ODSP) will say you have an overpayment if they think that they paid you more money than they should have.

If you’re still on social assistance, OW or ODSP will try to collect the overpayment by reducing the amount you’re getting.

You may be able to appeal a decision about an...

Notice of Decision

When Ontario Works (OW) or the Ontario Disability Support Program (ODSP) makes a decision about your right to social assistance, they put it in writing. This is called a Notice of Decision and it’s supposed to include the reasons for the decision.