Debt and Consumer Rights
Tools & Resources
Before you sign any contract: 10 things you need to know
Search for a business licence, registration or appointment
Taking action with your consumer rights
Write a consumer complaint letter
Use this tool to write a letter to a business to complain about a product or service
Online, telephone, and mail-order shopping
Telephone and internet scams
Advice on shopping online or over the phone
Online Consumer Complaint Form
