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How much heat does my landlord have to provide?

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How much heat does my landlord have to provide?
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Community Legal Education Ontario (CLEO)
Federation of Metro Tenants' Associations

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How much heat does my landlord have to provide?
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Reviewed: 
August 31, 2015
Answer

No matter what type of heating equipment you have, your landlord must keep it working properly so it can keep your place warm enough. Usually this means at least 20°C from September to June.

The exact temperature and dates are different for different places in Ontario. For example, in some areas the temperature must be 21°C, and in some places in Northern Ontario heat must be provided all year.

You can call your town or city hall or municipal office to find out what the standards are where you live.

If there are no local housing standards where you live, the provincial standards apply. The provincial standard for heat is 20°C all year.

Your landlord also must not interfere with the supply of energy used for heating, such as electricity, gas, or oil. For example, your landlord must make sure the bills are paid so the services do not get shut off.

But your landlord is not responsible if the energy account is in your name and it is cut off because you didn't pay your bill. Many gas and hydro retailers have programs for people with low incomes who cannot afford to pay their energy bills.

If your place is too cold because of problems like drafty windows or not enough insulation in the walls, then your landlord must fix the problem.

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