4. Appeal the decision

You may be able to appeal to the Health Services Appeal and Review Board (Appeal Board) if:

  • you don't agree with the final decision from Ontario Health atHome, or
  • you did not get the final decision within 60 days.

To start the appeal, tell the Appeal Board that you want a hearing.

You can write a letter and fax it to the Appeal Board or send an email to hsarb@ontario.ca. Include your name, address, phone number, and email address. Check their website to see if the process for starting an appeal has changed.

If you have a representative who's helping you with your appeal, include their name and contact information as well. Your representative might be a family member, a friend, a lawyer, or someone else.

You must also include a copy of the decision you're appealing.

When the Appeal Board gets your request, they send you their rules and information about:

  • what you need to do, and
  • what will happen at the hearing.

You also get a date and time for your hearing.

During COVID-19, the Appeal Board has not been holding any hearings in person. Most hearings are being done by phone. They have not yet said if this will change in the future.

Hide this website