3. Get ready to meet with a lawyer or legal worker
Beware of scams
People have been getting phone calls with a pre-recorded message telling them their Ontario Works account has been deleted.
This is a scam to trick you into sharing your personal information. If you get a call like that, hang up the phone. You can report these calls to the Canadian Anti-Fraud Centre at 1-888-495-8501.
Question & Answer
I have a problem with Ontario Works. Where can I get help?A lawyer or legal worker at a community legal clinic may be able to:
- help you understand what the rules are about getting Ontario Works (OW)
- explain your legal rights and responsibilities
- help you solve a problem by talking to OW for you
- let you know how long it might take if you have to appeal a decision by OW
When you talk to a lawyer or legal worker, it's important to show them any documents that relate to your problem, including letters from OW.
