1. Report the theft
Question & Answer
What can I do if identity theft happens to me?These steps are very important if any of your identity documents were stolen, for example, your passport, drivers' license, or health card.
Police
Contact your local police department‘s non-emergency number to report the . Do not call 911 to report identity theft. The police will write down what you tell them in a police report. Ask for a copy of the police report. Give copies of the report to your banks, agencies, credit card companies, and any other companies that you speak to about the identity theft.
Government identity documents
Cancel any lost or stolen identity documents from the government and apply for new ones as soon as possible.
Provincial document
If your provincial government identity document is lost or stolen, visit a ServiceOntario office near you, or call 416-326-1234 or toll-free at 1-800-267-8097. Provincial government identity documents include your drivers' licence, birth certificate, or health card.
SIN
If your SIN is lost or stolen, visit a Service Canada office near you, or call toll-free at 1-866-274-6627.
Passport
If your passport is lost or stolen, call Passport Canada toll-free at 1-800-567-6868. You should also contact your local police department.
Immigration document
If your immigration document is lost or stolen call Immigration, Refugees, and Citizenship Canada toll-free at: 1-888-242-2100. Immigration documents include your Permanent Resident card or work permit.
Canadian Anti-Fraud Centre
You should report the identity theft to the Canadian Anti-Fraud Centre (CAFC). The CAFC collects information about identity theft and shares it with local police services to help stop thieves. The CAFC can also tell you what to do next and help you protect yourself from future theft.
Call the CAFC toll-free at 1-888-495-8501 to report the theft or report online.
