I lost my job for reasons beyond my control. Can I get EI?
Question & AnswerI lost my job for reasons beyond my control. Can I get EI?
4. Apply for EI benefits
Even if you are not sure that you will qualify for EI benefits, it is still a good idea to apply.
Usually, you have to wait for one week after you lose your job before applying for EI. But during COVID-19, this one-week waiting period is gone. You can now collect EI starting the day after you lose your job. This rule is temporary, and affects people applying for EI between January 31, 2021, and September 25, 2021.
Be sure to apply as soon as you don't have work. If you apply more than 4 weeks after you have an , it may be harder to get approved for EI. If you are approved, you might get less money. This is because there will be a large period of time where you have no hours worked and no money earned.
If you can show there was a good reason why you could not apply within 4 weeks, Service Canada might accept your application as though it was filed right away. This is called an “antedate”. To have good cause for the delay, you must show that you did what a reasonable person would have done to figure out the rules and apply on time.
Apply with Service Canada
To apply for EI benefits you must fill out an application online. The online application will give you instructions for sending your documents to Service Canada. If you do not have internet access at home, you can apply at a Service Canada Office using one of their internet kiosks or at a public internet access site like a library.
Before you go to the Service Canada Office in your area, you should call to find out if you need to make an appointment.
If you do not speak English or French, bring someone who can translate for you.
When you go to your appointment or apply online, you should have:
- your (SIN) card
- another piece of identification, with a photo
- proof of your immigration status and work permit if your SIN begins with a 9
- your mother's maiden name
- your mailing address and residential address
- banking information, like a cheque or your bank statement
You also must have:
- the names, addresses, dates of employment, and reason for leaving for all your employers in the last 52 weeks,
- a detailed version of what happened if you quit or were fired from any of these jobs, and
- the dates and your earnings for the highest paid weeks in your .
Restarting an existing claim
If you stopped getting EI and did not use up all the benefits you qualified to get, you may be able to re-start your claim and collect the benefits you have left. But you usually cannot restart a claim that started more than 52 weeks ago. If you are re-starting an existing claim, you might also have to show:
- the amount of salary, before deductions, you received for the last week you worked, including tips and commissions, and
- any other money you got or expect to get, like , vacation pay, or .
If you are applying for maternity benefits or parental benefits, you will have to sign a statement saying when your baby is due or was born. If you are applying for parental benefits, you will also need the SIN of the other parent.
If you are applying for sickness benefits, you will need a medical certificate. If you are applying for compassionate care benefits, you will need a medical certificate and personal information about the family member who is ill.
If you are applying for the family caregiver benefit for children, you will need medical proof that your child is critically ill.