3. Use the Child Support Service
Go to the Child Support Service to change . You will need a My Ontario Account. To create an account, you need an email and password.
You have to give information about:
- you and your partner, including your dates of birth and mailing addresses
- your children
- your current child support arrangements, including your case number
- other financial support you get, such as or child benefits
- your household income if you want to apply for the fee waiver
Details of special or extraordinary expenses
If your current child support amount includes , you must include details of these expenses in your application. You have to do this even if there is no change.
For each existing expense, you must say if the expense has changed, is not changing or is to be stopped.
You can use the service to add new kinds of special or extraordinary expenses only if they are:
- child-care expenses
- medical and dental insurance premiums of the child
- health-related expenses
But you can only include them if you and your partner agree on the amount of the expenses to be shared. And you also agree that you will not include any amount your child pays towards the expense.
You cannot use the service to add new special or extraordinary expenses that are for:
- extracurricular activities such as competitive sports classes
- post-secondary education
- other educational expenses, such as private school fees
Pay the fee
You can pay the $80 fee by Visa Debit, Debit Mastercard, or credit card.
This fee is non-refundable. This means you cannot get it back if the service cannot calculate your child support.
Make sure the information you have about your partner is correct and up to date. If it is not, the service will not be able to process your application and you will not get your money back.
For example, if you give a wrong mailing address for your partner and the service gets its letter back, your child support application will not processed.
Fee waiver
If your and your partner's incomes are low enough, you may be eligible for a fee waiver. If you qualify, it means you do not pay this fee.
You do not have to apply separately for a fee waiver. The service will automatically waive your fees based on your answers to certain questions in the online application.