I’ve sent in my H&C application to IRCC. What happens next?Updated April 29

1. Give IRCC the information they ask for

Immigration, Refugees and Citizenship Canada (IRCC) may contact you for any of the reasons explained in this step. If you don't respond, they'll stop processing your application.

How IRCC will contact you

If you completed and sent in a Use of A Representative form, IRCC will:

  • contact the lawyer or other person you name on the form, and
  • not contact you about your application.

If you didn't send in the form, IRCC will:

  • email you, if you gave them an email address, or
  • send a letter to your mailing address.

Follow these steps to open and save an IRCC form in PDF format, using Adobe Acrobat Reader for both PC and Mac users. You can't open the forms on your phone or tablet.

If you left out information

IRCC will send your application back to you as incomplete if:

  • you did not include all of the forms and documents they require
  • you did not fully complete all the required forms

If you didn’t pay the required fees

IRCC will not process your application if you did not include proof that you've paid the full amount of the processing fee.

If IRCC wants more information

Even if your application is complete, IRCC may contact you:

  • to check on information that you included
  • to ask for more information about what you've said in your application

If IRCC wants to set up an interview

IRCC may ask you to come for an interview. They don't usually do this. But they might, if they want to make sure that the information you gave them is correct.

If IRCC wants biometrics

IRCC asks you to have your fingerprints and a photograph taken if you’re between the ages of 14 and 79. They call this “biometric” information.

IRCC sends you a letter with instructions. You have to make an appointment at a Service Canada office. Take the letter and your passport with you to the appointment.

Other requests from IRCC

IRCC may ask for information that they need to decide if you're . Step 3 has more information about this.

If IRCC asks for this information before they make their decision at Stage 1, it does not mean their decision will be positive. But if they make a positive decision at Stage 1, they might be able to process your application faster after that if you've given them this information.

Getting legal advice

If you're not sure how to respond to a request from IRCC, you may want to get legal advice.

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