2. Learn what you have to do
When you have a MyBenefits account, there's an extra piece of information you must declare each month.
Report your time outside Ontario
You must declare whether or not you or a member of your has been outside Ontario for more than:
- 30 days in a row if you're on the Ontario Disability Support Program (ODSP)
- 7 days in a row if you're on Ontario Works (OW)
You have to do this every month. When you sign into MyBenefits, a checkbox pops up, asking you to confirm your time in Ontario. When you do this, it's called making a declaration.
In your declaration, you report on what happened the month before. For example, you make a declaration in June about what happened in May.
If you're not using MyBenefits, you still need to tell your caseworker if you've been outside Ontario for more than 30 or 7 days in a row.
Not making your declaration
If you do not make this declaration, your benefits should not stop. But your caseworker may follow up with you.
If they cannot reach you, they may put your file on hold. This means that you may not get your benefits for a period of time.
To make sure that you do not miss any messages:
- always keep your contact information up to date, and
- check MyBenefits and your email account often.
You can also update any declarations you've missed through MyBenefits.
Check after your benefits stop
You may still get things like notices through MyBenefits, even after your benefits stop and your case file is closed.
Continue to check your account to make sure you do not miss anything.
