4. Know what to do if you disagree with a decision
Beware of scams
People have been getting phone calls with a pre-recorded message telling them their Ontario Works account has been deleted.
This is a scam to trick you into sharing your personal information. If you get a call like that, hang up the phone. You can report these calls to the Canadian Anti-Fraud Centre at 1-888-495-8501.
Question & Answer
Can I be on OW if I’m not a permanent resident or citizen?If Ontario Works (OW) refuses to give you , you may be able to appeal the decision.
Ask OW for the decision in writing right away.
To appeal, the first thing you have to do is write to the OW office and ask for an internal review.
After you have asked for an , you can appeal to the .
The Tribunal isn't part of OW. It has the power to make a different decision.
Getting help
Contact a community legal clinic if you disagree with the OW decision. They may be able to help you appeal the decision.
