internal review

Before you can appeal a decision about assistance from Ontario Works (OW) or the Ontario Disability Support Program (ODSP), you must ask for an internal review of the decision.

You can use this letter-writing tool to ask OW for an internal review or to ask ODSP for an internal review.

Someone in the office that made the decision reviews it and decides whether or not to change it. This is a different person than the one who made the decision you disagree with.