I’m taking my landlord to the LTB. Can we settle without a hearing?

Important COVID-19 update about the Landlord and Tenant Board

Because of COVID-19, the Landlord and Tenant Board has changed some of its processes. You can learn more in the question: How has the COVID-19 pandemic changed the way the LTB handles cases?

Depending on the issue you are having with your landlord, you might want to try talking with your landlord before your hearing to see if you can reach an agreement.

You and your landlord might speak in person, by phone, or through letters or emails. You can have a lawyer or paralegal represent you in these discussions or you can do it yourself.

You and your landlord can also work with a mediator. This is someone who helps two sides reach an agreement. A mediator doesn't give legal advice or take sides but they can suggest what they think would be a fair way to settle a case.

The (LTB) has mediators who are often available on the day of your hearing. They are also called Dispute Resolution Officers (DROs).

Even if you can't completely resolve your case by talking to your landlord or with a mediator, you and your landlord might agree on some of the issues. This can make the hearing simpler and help you be better prepared for the hearing. It can also make the hearing less risky because there will be fewer things the must decide.

If you and your landlord can't reach an agreement, then your case will go to a hearing where an LTB member will make a decision about your .

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