How do I appeal to the Social Security Tribunal about a CPP pension or benefit?NewUpdated November 7
This question applies to you if you applied for one of the following from the :
- retirement pension
- post-retirement benefits
- survivor's pension
- orphan's benefits
- death benefits
Then after applying, you:
- got a decision from Service Canada,
- asked Service Canada to reconsider that decision, and
- do not agree with their second decision.
Read about asking Service Canada to reconsider in Can I appeal a decision about a CPP pension or benefit?
If you do not agree with Service Canada's decision, you can appeal to the Social Security Tribunal (SST). You must do this within 90 days of getting the decision from Service Canada.
You can also appeal to the SST if Service Canada refused to accept your request for a reconsideration because you sent it in late.
The SST is separate from Service Canada and has the power to make a different decision.
Get legal help
Appealing a decision is not easy. Try to get legal help.
If you cannot afford a lawyer, contact a community legal clinic. They may be able to help you or refer you to someone who can.
Work with a navigator
If you do not have a lawyer, the SST gives you a navigator. This is someone who helps you through your appeal process.
They cannot give legal advice or speak at your hearing. But they can answer your questions and help you prepare.
The appeal process
The SST has:
All appeals start at the General Division. On their website, the SST explains how the process works.