5. Learn when you must report abuse
Question & Answer
What can I do if an older adult is being abused?The law says that you must report abuse if:
- the abused person lives in a or a licensed , and
- you suspect or know that abuse has happened.
Everyone, even visitors, family members, and friends, must do this.
The only people who don't have to report are residents.
Report abuse in long-term care homes through the Long-term Care Family Support and ACTION Line at 1-866-434-0144.
Read more in What should I do if I see abuse in a long-term care home?
You report abuse in a retirement home to the Retirement Homes Regulatory Authority at 1-855-275-7472.
Read more in What should I do if I see abuse in a retirement home?
You're not required to report abuse if someone is being abused by a caregiver whose services are arranged through Home and Community Care Support Services.
But you can report the abuse or help the person make a complaint. For information on how to make a complaint read I get home or community care and I’m being abused. What can I do?
