I’m a crime victim. Can I get money for expenses related to the crime?

3. Apply to the VQRP+

When you report a crime to the police or to the community victim support agency, they might believe you're eligible for the Victim Quick Response Program (VQRP+). If so, they usually refer you to a local organization that provides VQRP+ services.

These local organizations offer Victim Crisis Assistance and Referral Services (VCARS). They also help you apply to the VQRP+ if you are eligible.

You can also search the Victim Services Directory to find the VQRP+ service delivery organizations in your community. Or you can call the Victim Support Line at 1-888-579-2888 or 416-314-2447.

After you call and speak to your local service provider organization to make sure you're eligible, a caseworker will start the application process. The caseworker usually sends you the service agreement and any required forms within a week. But if your request is urgent, you might get help the same day.

Staff at your local VQRP+ service delivery organization can help you with the application process. They can also refer you to the right community supports.

Many agencies accept VQRP+ applications over the phone or using video conference.

Because the VQRP+ is run by different organizations across the province, the details about how the program works and the application process can be different for each organization. But you always have to sign a service agreement to say that you can't afford the expenses you're asking the VQRP+ to cover.

Serious personal injury expenses

When you apply for help with expenses related to a serious personal injury, you also need to have a medical professional fill out a confirmation form. The VQRP+ service organization will give you this form. The form asks your medical care provider if:

  • you have a serious physical health problem
  • your health problems substantially prevent you from working or taking care of yourself
  • your physical health problem was directly caused by a crime that happened in the last year

Before you apply, you will need to know:

  • the date of the crime
  • the type of crime
  • the date the police or an agency were told about the crime

It's a good idea to have:

  • photos of your injuries
  • details about your injuries
  • the dates and reasons you visited a health professional
  • information about any medicine or treatment the health professional asked you to take

You should also keep copies of:

  • the police report
  • hospital records
  • receipts for the expenses and services you want VQRP+ to pay for

Some organizations might also interview you as part of the application process.

The VQRP+ decides if you qualify and how much money you get. You will not have a court or tribunal .

Timelines

The deadline to apply to the VQRP+ for your immediate needs is 45 days from the date of the crime. Immediate needs can include:

  • cleaning up the crime scene
  • emergency expenses for your home and personal safety

The deadline to apply for any short-term counselling or traditional Indigenous health services is usually 6 months from the date of the crime.

The deadline to apply for support is one year from the date of the crime if you:

  • suffered a serious injury because of the crime
  • are the immediate family member of a homicide victim
  • are a victim of human trafficking

The rules for children are different.

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