2. Make your claim
Question and answer
How and when must I report a workplace injury or illness?To a claim for benefits, you must report your injury or illness to the Workplace Safety and Insurance Board (WSIB).
You should file a claim even if your employer or doctor has already reported your injury or illness to the WSIB.
How to report online
You can fill out the online form called Worker's Report of Injury/Disease (Form 6), also called Report your injury or illness. You start by answering questions and creating a WSIB online services account at Report an injury, illness or exposure incident.
If you already have a WSIB online services account, you log in and report your injury or illness directly.
Give information about yourself
Tell the WSIB:
- the name of your employer's company
- your name, address, date of birth, and social insurance number
Describe your injury
Give as many details as possible about your injury, including:
- exactly what happened and how, for example, you were bending down to put boxes on a shelf
- the names of anyone who saw you get hurt
- anything unusual about the work area or conditions, for example, the floor was wet and slippery
- what time or how long into your shift it happened
- what parts of your body were injured what you felt when you were injured, for example, a sharp pain or a burning feeling
Give details about what you earn
It's very important to tell the WSIB about all of your earnings, including overtime, shift premiums, and from other jobs.
Sign the form
The online form has a box that you check off when you're done.
By checking off the box, you're:
- stating that the information you filled out is true, and
- agreeing that your doctor can give information to your employer and the WSIB about what parts of your job you can or cannot do.The law says you must agree to this if you want to claim benefits.
Your employer
You must give a copy of your report to your employer.
When your employer finds out about your injury or illness, they must fill out and submit an online form.
They must do this within 3 business days of learning about your injury or illness.
If you cannot report online
If you cannot fill out the online form right away, call the WSIB at 1-800-387-0750. For TTY, call 711.