3. Fill out your Notice of Appeal
Question and answer
How do I appeal to the Social Security Tribunal about my EI claim?You must submit the Notice of Appeal to the Appeal Division – Employment Insurance if you want to a decision by:
- the Employment Insurance Board of Appeal (EI BOA), or
- the Social Security Tribunal – General Division (SST – General Division).
In your appeal, you're the appellant because you made the appeal. The respondent is the person defending the decision you disagree with.
You have 30 days to submit the Notice of Appeal to the Social Security Tribunal – Appeal Division (SST – Appeal Division).
You can do this using the SST's online document exchange portal. You must call the SST to get information on the portal at 1-877-227-8577. For TTY, call 1-866-873-8381.
You can also send the Notice of Appeal by email to info.sst-tss@canada.gc.ca.
Or you can send it by mail to:
Social Security Tribunal of Canada
P.O. Box 9812
Station T
Ottawa, ON K1G 6S3
If your appeal is late, you must put a reasonable explanation for this on your Notice of Appeal.
After you send in your Notice of Appeal
After you submit the application, the SST – Appeal Division will:
- tell you they got the Notice
- tell the Canada Employment Insurance Commission and the EI BOA that you're appealing
- make sure you and other parties have all the documents
- assign your appeal to an SST member, who's the person who will make a decision about your appeal
Parties is the term for others who are involved in your appeal. For example, this could be the Canada Employment Insurance Commission, or someone affected by the decision from the EI BOA or SST – General Division.
You must send the SST – Appeal Division your arguments that explain:
- why the SST – Appeal Division should allow your appeal
- the mistakes you think the EI BOA or SST – General Division made
- how the SST – Appeal Division could fix any mistakes
- what specific result you're looking for
You cannot send evidence to the SST – Appeal Division.
Constitutional questions
The appeal process is different if your appeal is about a constitutional question, such as, a challenge under the Canadian Charter of Rights and Freedoms.
There are extra steps you must take. And you can give evidence, as well as arguments.
The SST will give you the information you need about this process.