3. File your court forms online

To file your court forms and supporting documents online, you now need a My Ontario Account to access the Justice Services Online website. To create an account, you need an email and password.

Before November 2023, you needed a ONe-key ID. If you have a ONe-key ID, you will be able move the information to your My Ontario Account once you set it up.

Make sure you have everything ready before you start. You will need:

• all your documents completed, signed, dated, and commissioned, if required, and saved as individual PDFs or in Word (.docx)
• your Visa, Mastercard, or debit card, if there are filing fees
• your court file number, if you're filing documents for an existing case

If you're filing documents in a public space like a library, be careful when entering personal information. Make sure no one can see you what you're typing or can take pictures of your screen. If you're using a public computer, clear its cache after you finish your session.

After you submit your court forms and documents online, you cannot view them online later. So it's important to keep a copy of everything for your records.

If you have questions about filing online or making a payment online, call 1-800-980-4962 or email FamilyClaimsOnline@ontario.ca.