3. Apply for services and supports

To apply for help from Developmental Services Ontario (DSO), you can:

  • apply online
  • contact the DSO office in your area or call 1-855-DS-ADULT (372-3858)

You will need documents to show that you are over the age of 18, have a developmental disability, and live in Ontario.

If you meet the requirements, the DSO will connect you to a assessor in your area who will help you to apply for help.

Usually, you have two meetings with the assessor to complete the application. You will also complete an assessment called the Supports Intensity Scale. Each meeting is about 3 hours long. You must also bring with you to the meetings at least 2 people who know you well. For example, you could bring a parent,  a teacher, or a friend.

At the first meeting, you meet with an assessor who helps you fill out the form. You need to give the assessor basic information about what you can do, what you need, and your medical condition. You will also talk about your likes and dislikes, and your dreams and future goals.

At the second meeting, you talk about how much support you need in different areas like:

  • medical and behavioural concerns
  • taking care of your home
  • being part of the community
  • learning new ideas and skills
  • finding and keeping a job
  • being part of social activities
  • understanding and protecting your rights

After the second meeting, DSO will use the information that you shared to help decide what services and supports you need.

The DSO will probably put you on a waiting list. If you need help urgently, the DSO is supposed to help you  more quickly.

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