4. Apply to the Landlord and Tenant Board

If your landlord does not correct the problem, you can apply to the  (LTB). The LTB is like a special court that settles disagreements between tenants and landlords.

When you apply, the LTB will set a date for a hearing where you and the landlord can each explain the situation to a member of the LTB.

It is your responsibility to convince the  about the problem. It is very important to prepare evidence for your hearing. For example:

  • witnesses
  • photos, audio or video recordings
  • inspectors' reports and work orders
  • letters and notes
  • anything else that can help you prove your case to the LTB member
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