The WSIB knows I’ve been injured at work. What happens next?
To make a claim for benefits, you should report the injury or accident to the Workplace Safety and Insurance Board (WSIB).
You need to fill out an online form called Worker's Report of Injury/Disease (Form 6). It's also called Report your injury or illness. You start doing this by answering questions and creating a WSIB online services account at Report an injury, illness or exposure incident.
If you already have a WSIB online services account, you can log in and report your injury or illness directly.
Or you can report by calling the WSIB at 1-800-387-0750. For TTY, call 711.
You should do this even if your doctor or employer has reported the injury to the WSIB already. This lets you describe the accident from your point of view.
Make sure to do this as soon as possible and no later than 6 months after your injury or accident.
When the WSIB finds out about your injury, they open what's called a “claim”.
Your claim number and contact person
Within a week of reporting your injury or accident, you should get a letter from the WSIB. This letter will give you:
- a
- the name of the person who will be looking after your claim
If you do not get a letter, contact the WSIB and ask about your claim.
Any time you contact the WSIB, they'll ask for your claim number. So make sure to keep it where you can easily find it.
It's also a good idea to keep notes of all your conversations with the WSIB.
Your file
The WSIB keeps a file with all the information about your claim.
You can ask for a copy of your file from the WSIB at any time. See Step 3.